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Recommended Family Facing Communication
- Crisis Communications Flowchart
- Family Notification Protocols for School Incidents
- News Media During a Crisis: Know the Law
- Contact the Communications Office for support: 415-241-6565 or email newsline@sfusd.edu
Low Impact |
Medium Impact |
High Impact |
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Example: A small disturbance occurs and impacts stakeholders beyond those immediately involved. Recommended response
SFUSD Communications Office Support
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Example: Incident that disrupts flow of school day (lockdown or lockout; change in dismissal). May have media presence.
Recommended response
Communications support
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Example: A gas leak or incidence of violence that requires a school evacuation and/or closure; citywide incident (earthquake, air quality). Will usually have media. Recommended response
Communications support
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Creating a Site Emergency Response Team
In the event of an emergency, school personnel must be aware and familiar with their emergency response roles and responsibilities.
First and foremost, each site should create an Emergency Response Team (ERT).
- The ERT is responsible for coordinating emergency response by all staff and students at the school site depending on the incident.
- The Emergency Response Team should be composed of staff on campus who are responsible for not only planning, but supporting the Incident Commander during an Emergency Situation.
- The Emergency Response Team may also help with staff and student Emergency training.
Incident Commander
In the event of an Emergency each site must identify an Incident Commander who is responsible for the overall management of the incident. A Principal or other site administrator must be the Incident Commander and their duties are as follows:
Prior to the incident:
- Review and know where to find the Emergency Response Actions in the case of an Emergency
- Create an Emergency Response Team and determine which staff members will carry out different duties when different Emergency Action Protocols are activated.
During the Incident:
- Call 911
- Enact the Emergency Response Action Protocols pertaining to the type of Emergency the site is experiencing.
- Enact the Emergency Communications Protocol and relay information and updates to their LEAD, so they can update the SFUSD EOC.
- Meet (or assign a designee to) with First Responders when they first come on site.
- Maintain communication with First Responders to determine when the Incident is All Clear.
Duties found in Emergency Response Actions
- First Aid Care
- Student Supervision
- Student Release/Transport
Other Important School Site Safety Resources
Engaging with Law Enforcement & Other Agencies |
Student Walkout Guidelines |
Student Injuries & Incidents |
Title IX & Bullying/Harassment |
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Engaging with Law Enforcement
Interacting with CPS and Child Crisis |
Guidance on Student Walkout (HS) Guidance on Student Walkout (ES and MS). *From BP 5145.2: Middle and high school students have the right to participate in protests off campus and will not be prevented from doing so. Students with parent permission to be off campus will receive an excused absence. This provision shall not be construed to permit staff to solicit, recruit, direct or control students' expression of religious, political or philosophical off-campus expression. When feasible, a site administrator may grant staff permission to attend an off-campus protest with students in a supervisory and non-participatory capacity |
Reporting Student Injuries and Student Accident Insurance Claim Form School Health Manual EED Student Injuries/Incidents/Health Information - Title 22 Compliant |
BOE Policy [Sexual Harassment] that includes hate crime reporting procedures and policies |
This page was last updated on July 14, 2023