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Help Desk

Submit a help desk ticket to report a bug or request a feature. Mention "Drupal" or "Website" in your subject so your ticket is efficiently routed.
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Virtual Office Hours is closed on 11/11/24

Need help? Join our Google Meet every Monday (2:00-3:30 p.m.) and Thursday (3:00-4:30 p.m.).
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Drupal FAQs and Tips

Find Drupal FAQs regarding website content and advanced Drupal website content tips to create a better experience for users.

Get Drupal Website Training

As of February 2022, there is a two step process to get Drupal publishing and editing access for sfusd.edu.

Step 1: Accessibility in Digital Design Course

This is a prerequisite for Drupal training. This course will teach you how to make digital content accessible to people with disabilities.

Step 2a: Central Office Website Training Options

Sign up for our self-paced online class or an instructor-led virtual training.

Step 2b: School Website Training Options

Sign up for our self-paced online class or an instructor-led virtual training.

Request Training for Content Authors

Learn how content managers can request access for team members. Content authors will be able to edit but not publish content.

Permission for Non-SFUSD Employees

Follow this process if you want a non-SFUSD employee (e.g. parent, student, or consultant) to be a content author.

Drupal Training Process Flowchart

Find the steps needed to be taken to get editing access on sfusd.edu

Resources for All Content Managers

Basic Page Template

The building blocks on this page are the same components that can be found on School Sub-Pages and Department pages.

Image Guidelines

View guidelines for alternative text, image names and file types.

Upcoming Features & Release Notes

See which features are in development and highlights of recent web releases.

SFUSD Drupal Website Examples

This doc has links to just a few of the many great school websites and web pages with central office content. Get inspired!

Request a Shortcut Link

Get a shortcut like sfusd.edu/keyword by submitting a request to Help Desk with the page URL and the desired shortcut.
help@sfusd.edu

Feature / Enhancement Request Form

Please use this form when requesting a new feature or enhancement for the SFUSD community website (www.sfusd.edu).

Feature / Enhancement Process Flowchart

The Website Team will follow this process flow when evaluating Feature/Enhancement Requests.

SFUSD.edu Website Color Themes

These are the color combinations that can be used when creating or editing components on SFUSD sites.

SFUSD.edu Website Text Themes

These are the text treatments that we are looking to standardize on when creating or editing components on SFUSD sites.

SFUSD Website Search Engine Optimization

These are guidelines for improving your webpage's rankings on the search engine on SFUSD.edu. While these tips may help your page's search rankings on Google and other third-party sites, we cannot guarantee results.

Requesting Recommended Search Terms

Recommended search terms are links at the bottom of the page for users to discover other related items. Fill out the form to request additional recommended search terms.

Resources for School Content Managers

School Websites - Training Deck

Use this slide deck to follow along during training and as an ongoing reference.

School Content Training Options

Sign up for our self-paced online class or an instructor-led virtual training.

School Subdomains

Seeking a url shortcut? Review school subdomain policies and change request process.

School Website Analytics Report

Is your school's website making an impact? Monitor your school website user interactions

Resources for Central Office Content Managers

Central Office Content - Training Deck

Use this slide deck to follow along during training and as an ongoing reference.

Central Office Content Training Options

Sign up for a training on how to build and maintain your content on Drupal.

Employee Announcements Resources

Find resources to create and edit Employee Announcements.

Department Website Content FAQs

Learn more about the Web Properties Redesign and the impact on central offices.

Department Page Template

This template is for SFUSD departments and programs.

Department Sub-Page Template

This template is for child webpages under Department Pages.

Central Office/Department Website Analytics Report

Find your department's website user interactions with the analytics report.

Recommended Search Terms

This page was last updated on October 29, 2024