Directory of Family Technology Resources
“Help Desk” for all SFUSD Family Needs
Open every day the district offices are open
Live phone support in English, Spanish, and Cantonese, between 9:00-1:00
Support with technology, enrollment, student nutrition, health and wellness, student transportation; connections to community services, and more!
- 415-340-1716
- familylink.sfusd.edu
- familylink@sfusd.edu
1:1 Technology Support
Learn how to access and use essential distance learning technology tools, including ParentVUE, Chromebooks, Zoom, Meet, Google Classroom, Seesaw, Google Suite, (Multi-Purpose Family Income Form)
Free, personalized, 30-minute sessions in 20 languages with trained volunteers
- Sign-up & more info: bit.ly/sftechtutors
- Promo slide
Webpages
- Technology Resources for Families (sfusd.edu/familytechnology)
- Family Technology Video Tutorials (sfusd.edu/family-technology-video-tutorials)
- Technology FAQ’s
- Devices for Distance Learning✢ (sfusd.edu/device)
- Internet Access✢ (sfusd.edu/internet)
- ParentVUE (sfusd.edu/parentvue)
- Zoom
- Clever
✢For students who need this in order to participate in distance learning
Troubleshooting Guide
Directory of troubleshooting resources for the most common technology issues families have been encountering: bit.ly/tech-help20
Family Webinars
sfusd.edu/family-webinars slide decks (translated) & recordings of the following:
#1: Device Setup
#1a: Device Setup - in Spanish
#2: Accessing SFUSD Distance Learning Technology Tools for Distance Learning
#3: Diving Deeper with SFUSD Technology Tools for Distance Learning
Family Digest: Weekly Tech Tips
Weekly tips provided, based on SFRL trends and/or new features in key distance learning tools
Foci: Zoom, Seesaw, Chromebooks, bandwidth management, trends showing up in Student & Family Resource Link tickets
Chromebooks: Getting Started
- Student take-home flyers (PK-12, 6 languages)
- Video tutorials
Contact Us
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Need to contact a teacher? Find their email addresses by Learning > (Choose a department).
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Need to contact a counselor? Find their contact information under Students > Counseling.
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Need to contact the main office or an administrator? See under About APG> Contact Us.
District Family Page
Here is the district page for families to help you stay up to date on COVID-19 resources, School Meals, Family Portal, and more.
This page was last updated on November 30, 2020