Directory of Family Technology Resources
Link to this section
“Help Desk” for all SFUSD Family Needs
Open every day the district offices are open
Live phone support in English, Spanish, and Cantonese, between 9:00-1:00
Support with technology, enrollment, student nutrition, health and wellness, student transportation; connections to community services, and more!
- 415-340-1716
- familylink.sfusd.edu
- familylink@sfusd.edu
1:1 Technology Support
Learn how to access and use essential distance learning technology tools, including ParentVUE, Chromebooks, Zoom, Meet, Google Classroom, Seesaw, Google Suite, (Multi-Purpose Family Income Form)
Free, personalized, 30-minute sessions in 20 languages with trained volunteers
- Sign-up & more info: bit.ly/sftechtutors
- Promo slide
Webpages
- Technology Resources for Families (sfusd.edu/familytechnology)
- Family Technology Video Tutorials (sfusd.edu/family-technology-video-tutorials)
- Technology FAQ’s
- Devices for Distance Learning✢ (sfusd.edu/device)
- Internet Access✢ (sfusd.edu/internet)
- ParentVUE (sfusd.edu/parentvue)
- Zoom
- Clever
✢For students who need this in order to participate in distance learning
Troubleshooting Guide
Directory of troubleshooting resources for the most common technology issues families have been encountering: bit.ly/tech-help20
Family Webinars
sfusd.edu/family-webinars slide decks (translated) & recordings of the following:
#1: Device Setup
#1a: Device Setup - in Spanish
#2: Accessing SFUSD Distance Learning Technology Tools for Distance Learning
#3: Diving Deeper with SFUSD Technology Tools for Distance Learning
Family Digest: Weekly Tech Tips
Weekly tips provided, based on SFRL trends and/or new features in key distance learning tools
Foci: Zoom, Seesaw, Chromebooks, bandwidth management, trends showing up in Student & Family Resource Link tickets
Chromebooks: Getting Started
- Student take-home flyers (PK-12, 6 languages)
- Video tutorials
Contact Us Link to this section
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Need to contact a teacher? Find their email addresses by Learning > (Choose a department).
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Need to contact a counselor? Find their contact information under Students > Counseling.
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Need to contact the main office or an administrator? See under About APG> Contact Us.
District Family Page Link to this section
Here is the district page for families to help you stay up to date on COVID-19 resources, School Meals, Family Portal, and more.
This page was last updated on November 30, 2020