Announcement Details
Summary
The Department of Technology (DoT) will be conducting a software patch update on the Synergy server environment. There is NO expected service outage on any system, including Synergy.
Announcement Message
The Department of Technology (DoT) will be conducting a software patch update this weekend of its Synergy server environment. The patch will take place from Friday, April 23rd at 5pm to Saturday, April 24th at 3am.
The purpose of this update is to ensure the Synergy SIS, Teacher, Student and Family Portals are functioning at their best. Microsoft Operating System patches are part of essential preventative maintenance necessary to keep machines up-to-date, stable, and safe from malware or other threats. There is NO expected service outage on any system, including Synergy.
If you encounter any internal system/application issues after Saturday, April 24th, 2021 at 8am, please submit a Technology Service Request to help@sfusd.edu.