Frequently Asked Questions

If you submitted a Round 2 application by April 19, your school assignment letter is available beginning May 27.

• You can view your school assignment online through ParentVUE starting May 27, 2024. Check the "Documents" tab for an assignment letter attachment.
• You will also be mailed a school assignment letter starting May 27, 2024 via USPS mail.

If you have trouble finding your assignment letter, call the Enrollment Center to speak with a counselor at 415-241-6085.

The deadline to ACCEPT a Round 2 school assignment has passed.

You can decline your assignment in one of three ways:

• Online using ParentVUE, in the "Online Forms" section. You can view step-by-step instructions to decline in English, Spanish, Cantonese, and other languages here. 
• Emailing the enclosed paper Response Form that is attached with your letter to enrollinschool@sfusd.edu
• Drop off your Response Form at the Enrollment Center 

For more information on how to decline, please visit sfusd.edu/round2

The last day to accept your assignment was June 14, 2024 at 11:59 p.m.

If you wish to decline, we ask that you let us know we ask that you do it as soon as possible, but you can decline any time before the first day of school. Sharing your decision to decline helps schools prepare accordingly, and opens up seats for other families who are still waiting to get into SFUSD schools.

Whenever there are more applications to a specific school, grade, and program than there are open seats, not all applicants can get in. If you did not receive an assignment to one of the schools on your list of choices, it's because there were not enough open seats at all of your requested schools.

In this case, if your student did not already have a school assignment for the 2024-25 school year, we "designated" them to a different school that does have open seats. We know you didn't choose that school, but we needed to place your student at one of the schools in SFUSD.

If your student did not get assigned to any school during Round 2, it's likely because you previously declined your Main Round school assignment. Because you previously declined a school assignment, we assume you do not want to be placed at a school you didn't choose. 

If you had a previous school assignment — either due to current enrollment or because you accepted a Main Round school assignment — any Round 2 school assignment automatically replaces that previous assignment. 

If we were not able to give you one of your requested schools during Round 2, your student still has their previous school assignment.

If your family is facing a unique medical hardship or other extenuating circumstance, you may file for a Medical or Hardship Appeal. Appeals are considered only for cases where the student’s needs cannot be met at the assigned school, and where the family's hardship can only be met by assignment to a particular school. Although significant, hardships that impact a larger number of families (e.g. difficulty commuting, inconvenient school hours, or accessing specific school programs or features) will not be grounds for an approved appeal.

In addition to submitting the appeal request form, you mush submit a Wait Pool application to your requested school before the August 7 deadline at 11:59 PM.

Ask yourself whether you would rather your student attend your assigned school, or not attend SFUSD at all. Accept if you want to hold a spot for your student at their assigned school. Decline if you don't want to hold a spot for your student in SFUSD. If you need to learn more about your student’s assigned schools, start by visiting their website. 

Either way, you can keep trying to get your student into your preferred school. 

• If you prefer a different school, you can participate in Wait Pool and Open Enrollment, even after accepting your Main Round assignment. You DO NOT need to decline your Round 2 assignment in order to apply in the Wait Pool.

• There is no strategic advantage to declining your student’s assignment. It will not change their likelihood of getting assigned to a higher-ranked choice in the Wait Pool or Open Enrollment.

sfusd.edu/new-to-sf-enrollment

What: opportunity for new applicants to enroll immediately into any school that has open seats for next year, and no Wait Pool requests. 

When: The week of July 8, 2024

Who can participate: anyone who has not already submitted a Main Round or Round 2 application for the 2024-25 school year. This includes families who have submitted Wait Pool applications for next year. You do not need to be newly-arrived to San Francisco, or to SFUSD, in order to participate.

How to participate: visit, call, or email the Enrollment Center beginning July 8 at 8:00 AM to find out which schools and programs have open seats. If your student is not already enrolled in SFUSD, it's helpful for you to complete the application before this, so that school placement can happen seamlessly.

sfusd.edu/open-enrollment

What: opportunity for anyone to enroll immediately into any school that has open seats for next year, and no Wait Pool requests. 

When: July 15, 2024 through August 30, 2024

Who can participate: all applicants, regardless of previous applications or school assignments. 

How to participate: on July 15, complete the online sign-up form in order for the Enrollment Center staff to call you back in order. After the first day, visit, call, or email the Enrollment Center anytime to find out which schools and programs have open seats. If your student is not already enrolled in SFUSD, it's helpful for you to complete the application before this, so that school placement can happen seamlessly.

sfusd.edu/waitpool

What: The wait pool round is an application period for students to enroll for 2024-2025. Students may submit a Wait Pool application for ONE school only. Once all Wait Pool applications are received, SFUSD conducts an assignment run to place all students into an ordered waiting list. Applications are put into order based on SFUSD's student assignment policy, using tiebreakers and random numbers, just like in the Main Round and Round 2. Wait Pool requests are not sorted based on who applied first; all applications that are submitted by the August 7 deadline will enter the assignment run together to be sorted.

When: the deadline to submit a Wait Pool application is August 7, 2024. The Enrollment Center will contact families who receive an offer to their Wait Pool school between August 12 and August 30, as soon as seats become available. 

Who can participate: all applicants, regardless of previous applications or school assignments. 

How to participate: submit the application, either online in ParentVUE, by email, or in the Enrollment Center office. Visit sfusd.edu/apply for more guidance.

• You can view your school assignment letter online in ParentVUE, in the "Documents" tab.

• You were also mailed a school assignment letter starting March 18, 2024 via USPS mail.

   

If you wish to decline, we ask that you do it as soon as you've made your decision.

You can complete the Decline Form in the Online Forms section of ParentVUE at any time. Or, email enrollinschool@sfusd.edu to let us know that you wish to Decline your student's school assignment for SY 2024-25. Please let us know why you are leaving SFUSD:

• Enrolling in private/parochial/charter school
• Moving away from San Francisco
• Other

Yes, we are open from Monday to Friday, 8:00 a.m. to 4:30 p.m.

To contact us, please visit our Contact Us page.

• Families can apply for schools using our Online Forms Portal. You can also call 415-241-6085 to talk to an enrollment counselor. Our team will guide you through the process.
• If you need a paper application, please download the form from our Applications and Forms page.

Families can submit forms to the EC by email or drop off. Please see How to Submit Forms and Applications.

Examples of forms to submit are:

• Enrollment Application
• Interdistrict Permit Request
• Change of Address
• Affidavit of Residence and Birthdate

You can change your:

• Home Address, 
• Student Name or Parent/Guardian Name, 
• Race/Ethnicity, or
• Phone Numbers

by completing this online Change of Information Form. You can also download the form from our Applications and Forms page and mail it with required proof. Any changes made to your address requires proof. Please see here for a list of acceptable proofs of home address.

Updating your contact information in Family Portal (ParentVUE) ensures that you get school phone, email and text notifications; it's also a way to view, accept, and decline your school assignment. 

Please see this page on how to update your information in Family Portal (ParentVUE).

You can also watch a video on how to update your information. The videos is available in English, Espanol, 中文.

If you need more help, call us at 415-241-6085 or email enrollinschool@sfusd.edu.

• ParentVUE can be accessed through this link. You can learn more about ParentVUE here.
• Creating an account: HERE
• For help activating your ParentVUE account, call 415-340-1716 or email familylink@sfusd.edu.

• First, follow the steps on how to register in ParentVUE at: www.sfusd.edu/round2.  
• After accepting or declining your assignment, you can click on “Status” to see if it was submitted. 
• You will also receive a confirmation email when you submit the online Accept or Decline form,
• You can also check at any time by logging in to ParentVUE > Online Forms and clicking “Review”.